Not the delivery duty?

Mr. Qian's claim to express pre-packaged double the value of 1680 yuan Jordan Shoes, commissioned by "home delivery" sent from Chaoyang, Haidian, the second day of the consignee to receive e-mail opened the packaging, only to find two pieces of glass and filler basketball shoes and bag. To this end, the house staff rushed Express Co. said that because their client packaging, the company can not be held responsible.

Client

1680 yuan worth of Jordan Shoes

The afternoon of December 20, commissioned by Mr. Qian "home delivery" from the Chaoyang District Liulitun express a pair of " jordan shoes, ", Suzhou Street, Haidian District, to the friends of Mr. Zhao as a gift. Mr. Qian said that this pair of Jordan Shoes that he bought last week, black sports shoes, valued at 1680 yuan. "I put together with sports shoes, together with the shoebox into a black plastic bag and tape wrap on the outside." Mr. Qian said that at the time to check e-mail with the master electronic scale that weighs 1.4 kilograms, he filled in Zhang city express a single, identified a single number is 2023514872 Post, the Express staff received 10 e-mail money put away.

Consignee

Received two pieces of tempered glass

21 noon, Mr. Zhao received a message consignee to enable him to understand that in shoeboxes filled with two pieces of glass actually is. According to Mr. Zhao said that he received about 11 e-mail, open the package after signing receipt and found that only twoJordan Shoes shoeboxes of about 20 cm long organic tempered glass, there are two groups of soft white paper and be fitted with shoes kraft paper bag. "You Give me the shoes I do not know where, and express members Lee said that she does not know how to master the case, but I have signed a receipt, a company directly to resolve the issue." Mr. Zhao said that he was in receipt on the add " Only two pieces of glass box, no shoes, "and the first time informed Mr. Qian Tel.

Receives a telephone call, Mr. Qian also surprised, the value of 1,000 yuan Jordan Shoes how the twinkling of an eye into the broken glass. Reporter noted that Mr. Zhao received a mail packaging and as described in Mr. Qian, Mr. Zhao received a message that has not been found to have traces of the demolition. Mr. Qian said that he always find a "home delivery" express what it has been very confidence, did not expect this, something went wrong. Customer Service staff told him that the recipient has signed a receipt, this happens only said sorry, can not be held responsible.

Home delivery

Acceptance of the company has no responsibility for the

Express Co., Ltd. home delivery call center staff to explain Miss Gao said that if the mail package is packaged by the clients themselves, are not open to verify delivery, there to complete the delivery of goods and the client does not match the case of goods is client and the consignee of the problem and the consequences by the client themselves. And has also been accepted by the consignee, the company will not be held responsible. "Charged 10 yuan client is a total mailing costs, excluding costs and protect the price." Said Miss Gao.

Beijing Ding-Ye Wang Hongjun lawyer law firm that as long as the client list in the delivery of the consignment clearly fill in the name of goods, express delivery companies to verify whether or not to open all items have been checked by default and should shoulder the responsibility.